Bug #9700

Game Crashes with Black Screen and Restarts

Status:	Open
Priority:	High
Added by:	parfait0778 on May 27, '26
Assigned to:	Unassigned
Due date:
Reported for:	RC:EA:00.07.09

Steps to Reproduce

1. run game normally
2. crash in random moment
3. PC go black screen
4. PC restart and some update loading
5. Run windows normally
6. No report popup show

Explanation

Game crash black screen and restart

It happened many times (not specific) but seem never to another game (such as KCD2, Exp33, Helldivers2, Elden Ring NR). I play those games occasionally.

Graphic setting medium

My PC spec.
I5-14600k
PSU 850W gold+
Rx 6800xt
DDR4 16*2 + 8*2 (3600hz)
SSD M.2 NMVE (free space 100gb+)
3fan LQ cooling
MB MSI b760m-a wifi

while idle
CPU 40-45 °C
GPU 35-40 °C
Room temp 25-30 °C

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