Bug: Game Crashes with EXCEPTION_ACCESS_VIOLATION in Survivor Matches
226 °C
Bug #6831
Game Crashes with EXCEPTION_ACCESS_VIOLATION in Survivor Matches
| Status: | Open |
| Priority: |
High |
| Added by: | Anonymous on September 2, '26 |
| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: | |
| Actual Result: |
The game crashes during Survivor matches with: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff Previous crashes also showed: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000008 Windows previously recorded error code 0xc0000005. The crash is registered as a disconnect, causing matchmaking penalties. I have received many 15-minute bans, even more 30-minute bans, and I have already received two 1-hour bans because of these crashes.
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| Expected Result: |
The game should remain stable throughout Survivor matches and should not crash with an EXCEPTION_ACCESS_VIOLATION. A crash caused by the game should also not result in a matchmaking penalty for the player.
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| Severity: |
Blocker
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| Reproducibility: |
Frequently
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| Platform: |
Windows Store
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| Additional Notes & Comments: |
I have already verified and repaired the game files and completely reinstalled Dead by Daylight. I also restarted my PC, updated my NVIDIA graphics driver, checked my audio drivers, and confirmed through DxDiag that DirectX 12 Ultimate is enabled. I tested fullscreen mode, V-Sync disabled, a 120 FPS limit, lower graphics settings, and avoided Alt-Tabbing and Windows+D while playing. I also tested different Survivors. The crashes have occurred with different Survivors, including Kate Denson and Lara Croft. Most importantly, I have now played at least 10 Killer matches with different Killers, including The Spirit and The Good Guy (Chucky), without experiencing a single crash. So far, the crashes only occur while playing Survivor. This makes me suspect that the issue may be related specifically to Survivor gameplay in the Windows/Xbox WinGDK version. I can provide the full crash reports and Windows Reliability Monitor reports if required. Faulting application name: DeadByDaylight-WinGDK-Shipping.exe, Version: 5.7.4.0, Timestamp: 0x00000000 Faulting module name: DeadByDaylight-WinGDK-Shipping.exe, Version: 5.7.4.0, Timestamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0000000002dd3c5b Faulting process ID: 0x7A18 Faulting application start time: 0x1DD34D44DAD9BA3 Faulting application path: C:\Program Files\WindowsApps\BehaviourInteractive.DeadbyDaylightWindows_10.1.0.0_x64__b1gz2xhdanwfm\DeadByDaylight\Binaries\WinGDK\DeadByDaylight-WinGDK-Shipping.exe Faulting module path: C:\Program Files\WindowsApps\BehaviourInteractive.DeadbyDaylightWindows_10.1.0.0_x64__b1gz2xhdanwfm\DeadByDaylight\Binaries\WinGDK\DeadByDaylight-WinGDK-Shipping.exe Report ID: b1b30b8c-5a30-423a-9f1d-f548525825a2 Full package name: BehaviourInteractive.DeadbyDaylightWindows_10.1.0.0_x64__b1gz2xhdanwfm Faulting package-relative application ID: AppDeadByDaylightShipping
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Steps to Reproduce
- Launch Dead by Daylight through the Xbox app on PC.
- Play a match as Survivor.
- Play normally without Alt-Tabbing or switching applications.
- At an unpredictable point during the match, the game crashes.
- The crash can occur at the beginning, middle, or near the end of the match.
Explanation
Dead by Daylight repeatedly crashes with an EXCEPTION_ACCESS_VIOLATION when playing as Survivor. So far, the crashes have only occurred in Survivor matches. Killer matches have remained stable.
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