All Reports for Bug #4658

The following reports have been identified as duplicates of #4658 Game Progress and Items Lost Upon Account Sync.

1d Dashboard
Account Sync Lost All Progress Including Prestige Levels
by
soso268 Release: 10.0.1
I lost a huge amount of progress on my account after linking it with my Nintendo account. I own the game on every platform (literally), and I waited to sync my Nintendo account so I could redeem t...
6 attachments (5 screenshots, 1 video)
18h Dashboard
Account Progress Lost After Anniversary Update
by
nocturnxly Release: 10.0.1
After the anniversary update release I lost my entire progress on the account. From devotion 29 I went to 0. All my prestiged characters are now 0 prestige. What's happening?