Bug #2591

Random EAC Crashes and Error Code 30004 Post-Update

Status:	Open
Priority:	Critical
Added by:	Nathan Gendernalik on April 10, '26
Assigned to:	Unassigned
Due date:
Reported for:	9.6.0 PTB
Actual Result:	Game is crashing on start or during gameplay.
Expected Result:	Game shouldn't be crashing or causing memory errors.
Severity:	Major
Reproducibility:	Rarely
Platform:	Steam
Additional Notes & Comments:	I was unable to attach the related minidump.

Steps to Reproduce

1. Try to open the game.
2. Seemingly randomly you may crash
3. On automatic restart after crash you will receive 30004 error.

Explanation

Severe issues with Easy Anti Cheat occurring randomly after the past few updates. Easy anti cheat sometimes causes computer to restart due to memory management issues, then doesn't launch with error code 30004. After clearing files, validating them, and cold restarting the PC, game will launch again. However, occasionally, EAC will cause the computer to restart due to a kernal bugcheck (Windows 11): "FAILURE_BUCKET_ID: 0x1a_61941_PAGE_TABLE_RESERVED_BITS_SET_IMAGE_hardware_ram". I can only go so far due to not having EAC symbols to further debug the minidump.

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