Bug #1866

Trophy Synchronization Bug on PS5 for Dead by Daylight

Status:	Under Investigation
Priority:	High
Added by:	Adrianos090 on March 15, '26
Assigned to:	Unassigned
Due date:
Reported for:	9.4.2
Actual Result:	Trophies "It Wakes", "Not Half Bad", "Skillful", and "III-50" remain locked on PS5, even though my Jake Park is Prestige 18. The game's internal flags failed to trigger the trophies on PSN.
Expected Result:	The trophies should have unlocked naturally when reaching levels 10, 25, and 50. I expect a manual synchronization or a reset of these specific achievement flags for my Cloud ID.
Severity:	Major
Reproducibility:	Always
Platform:	Playstation 5
Additional Notes & Comments:	Support Ticket #2148914 was closed without a fix. I have provided screenshots of my P18 Jake Park and the locked trophies. Since I am already P18, I cannot re-earn these levels to trigger the trophies naturally. Please escalate to a Technical Lead for a manual Cloud sync.

Steps to Reproduce

1. Reach Level 10, 25, and 50 with a base character (Jake Park) on PS5.
2. Observe that the trophies "It Wakes", "Not Half Bad", "Skillful", and "III-50" did not unlock
3. Continue progressing the character to Prestige 18.
4. Trophies remain hard-locked because the level requirements were met, but the synchronization with PSN failed.
5. Manual re-triggering is impossible as the character is already past the required levels.

Explanation

Hello,
I am reporting 4 hard-locked trophies on PS5: "It Wakes", "Not Half Bad", "Skillful", and "III-50".

My Jake Park is currently Prestige 18, which means the requirements for reaching Level 10, 25, and 50 were met a long time ago.

However, the trophies never triggered on my PS5 account. Since I am already P18, I cannot "re-earn" them naturally.

I contacted Support (Ticket #2148914) and provided screenshots as proof, but they closed my case claiming they "cannot unlock trophies,"
ignoring that this is a technical synchronization bug between the BHVR servers and PSN.

I am requesting a Community Manager or Developer to manually refresh the achievement flags for my account.

Thank you.

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