Bug: False Ban Due to 'zapret' Program Conflict
166 °C
Bug #1163

False Ban Due to 'zapret' Program Conflict

Status: Redirected to Support
Priority:
High
Added by:
a...1@gmail.com
on February 3, '26
Assigned to:
Unassigned
Due date:
Reported for:
Actual Result:
my account get banned
Expected Result:
I didn't think I'd get banned at all.
Severity:
Cosmetic
Reproducibility:
Rarely
Platform:
Steam
Additional Notes & Comments:
Thank you for banning me because I'm from Russia. It's like I was choosing where to live. You won't believe it, but I've been trying to figure this problem out for 4 days now. Both EAC and BHVR have been losing me for 4 days now. If you ignore me because I'm Russian, that's very, very low of you, because I didn't choose where and who I was born as, I didn't start the conflict in Ukraine, and I can't do anything about it. I'm an ordinary medical student who wants to play DBD.

Steps to Reproduce

  1. start game
  2. update your "zapret" in lobby (for a russian players only)
  3. start a match
  4. reopen your "zapret" in the middle of the match
  5. get banned for exploiting, because you can't use discord or international services without "zapret" (only russian players)

Explanation

Hello, BHVR. I have a problem. I got banned from Dead by Dailylight and now I can't get unbanned. I was banned while sharing my screen on Discord in front of my friends, allegedly for cheating. I want to point out that I'm a Russian player, and Discord has been blocked, including international services. We use a program called "zapret" (https://github.com/Flowseal/zapret-discord-youtube). This program sometimes conflicts with the game and other things. While searching for a match, I updated the program and restarted it right in the middle of the match. I suspect that because of this program, your service thought I was a cheater, but that was not the case at all. Please help me unban my account, as I didn't use cheats, and I don't want to waste that much money. And forgive me for my English, my English isn't very good, so I use Google Translate. STOP TELLING ME TO WRITE TO SUPPORT THAT EAC AND BHVR HAVE BEEN IGNORING ME FOR 4 DAYS

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