Bug #2003

Premium Pass Not Completing or Showing Up After Purchase

Status:	Resolved
Priority:	High
Added by:	a...s@betahub.io on May 31, '26
Assigned to:	Unassigned
Due date:
Reported for:	Patch Notes Version 1.77.0-4 Auto
Regression of:	#623 Failed Premium Pass Activation Despite Successful Payment This issue was created as a new bug instead of being marked as a duplicate because the original issue was already Resolved.
Has regressions:	1 possible regression This issue has been marked as resolved/closed, but similar issues have been reported again. #2215: Premium Pass Not Working After Activa... Jun 10, 2026
Platform:	ms_start

Steps to Reproduce

1. Issue a refund
2. Add 2 months to this account

Explanation

I purchased the 30 day Premium pass - twice because it didn't complete the 1st time. And nothing is showing up. I should now get 2 months free of the Premium pass. Can you please correct this issue?

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