Bug: Xbox PC Game Pass Version: Matchmaking Error - Connection Failure
Xbox PC Game Pass Version: Matchmaking Error - Connection Failure
| Status: | Duplicate |
| Added by: | Anonymous on September 13, '26 |
| Reported for: |
10.1.2
Auto
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| Actual Result: |
Not set
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| Expected Result: |
Not set
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| Severity: |
Not set
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| Reproducibility: |
Not set
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| Platform: |
Not set
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| Additional Notes & Comments: |
Not set
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Steps to Reproduce
No steps to reproduce
Explanation
Hello Dead by Daylight Support Team,
I am unable to join any lobbies or start matchmaking on the Xbox PC (Game Pass) version of Dead by Daylight. I consistently receive the error message: "Connection with host could not be established".
To eliminate any local setup or ISP issues on my end, I have already performed extensive troubleshooting:
Verified Teredo tunneling status (it is active and qualified).
Port forwarding (UDP 3074, 88, 27000–27031) and Winsock/IP resets.
Tested via a mobile phone hotspot (ruling out my local router/ISP/CGNAT).
Clean re-installation of the game into a custom directory (C:\Games) to avoid WindowsApps permissions issues.
Cleared local cache (%localappdata%\DeadByDaylight and SystemAppData).
Re-installed Xbox Identity Provider and Gaming Services.
Since the issue persists across different networks and local Windows user accounts, it appears to be a server-side issue with my Xbox Cloud/BHVR Account Session Token (stuck/corrupted XUID state).
Could you please manually refresh/reset my account session and matchmaking tokens on your end?
Account Details:
Platform: Xbox App / PC Game Pass
In-Game Name / Gamertag: [Professor9107]
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