All Cosmetics Missing Including Default Skin

Status:	Pending Moderation
Priority:	Critical
Added by:	Anonymous on August 25, '26
Assigned to:	Unassigned
Due date:
Reported for:	10.1.0
Actual Result:	I bought the grey and blue nun outfit for aurora, queued for a match then all my stuff was gone
Expected Result:	For the game to run as usual and not remove all my cosmetics.
Severity:	Cosmetic
Reproducibility:	Always
Platform:	Steam
Additional Notes & Comments:	Not set

Steps to Reproduce

1. Buy the aurora skin
2. Que for a match
3. Finnish match
4. Find that all my cosmetics that I spent money on are gone

Explanation

All my cosmetics except prestige are gone, even the default cosmetic is gone on my account.

All I did was buy an aurora skin and que for a match then afterwards I lost everything except prestige and the skin i have equipped except the equipped skin doesn’t even appear in my inventory either.

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